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Responsibilities
. Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
. Perform remote troubleshooting on the ticketing kiosks if required.
. Coordinate and work with maintenance team and station staff in:
o compiling fault data for ticketing kiosks and generate reports.
o combining and rearranging data from source documents where required.
o Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
. Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
. Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
. Generate backend reports of the ticketing kiosks for investigation purposes.
. Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
. Supports in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).
. Any ad-hoc additional duties as instructed if required.
Requirements:
. Nitec in Engineering or any other relevant field.
. Proficient in Microsoft Office (especially in Excel).
. Possesses high accuracy in processing information.
To apply, please visit to and search for Job Code:21189.
To find out more about this opportunity, please contact Lionel Liew at [Confidential Information].
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793| EA Personnel: Lionel Liew | Registration No: R1330693
Date Posted: 28/11/2024
Job ID: 101723051