Technical Program Manager

JOB DESCRIPTION

Ability to drive execution by pulling information together, bringing visibility to multi- functional partners and executive management, highlighting risks and establishing a call for action

Establish program management structure, issue, status reporting process, protocols

At least 2+ years of direct, relevant experience leading program teams in a matrixed environment along with project management experience in a software or technology field

Strong experience with Business Heads Up/Business Requirements Documentation -BRD/PDD

Ability to lead, take action and provide goal-oriented direction in the face of ambiguity

Strong analytical capability and problem solving skills with attention to detail

Experience with User Acceptance Testing (UAT)

Must have a passion for process re-engineering driving predictability while enabling innovation

Experience with structured meeting management practices

Ability to approach improvement opportunities with flexibility and willingness to seek multiple solution

Working knowledge of client tools CRM tools, GSX, SAP, GCRM etc, is a plus

PMI /PMP certification (nice to have)

SAP knowledge (nice to have)

Someone who is flexible, and can respond quickly, enthusiastically and energetically respond to changs.

• Strong problem solving and negotiation sills and passion for improving on systems and tools