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Synapxe

Technical Service Engineer - Bigfix(Central Infra Services)

Early Applicant
  • 11 days ago
  • Be among the first 50 applicants

Job Description

Position Overview

This is for the Central Patch Management Service under the Systems Technologies which focuses on using BigFix for patch deployment, compliance, and reporting.

Role & Responsibilities

  • Oversees the entire operation and understands how to use the tools & reports.
  • In charge of the BigFix infrastructure, including servers, relays, SQL and updating of the software infrastructure.
  • Control access to BigFix components.
  • Work with various process owners and teams to develop and implement proposed ideas and automate repeatable tasks related to patch management.
  • Develops custom reports for stakeholders.
  • Setting up content for distribution to endpoints.
  • Creates baselines, writes custom fixlets and analysis.
  • Develop and maintain groups inside of BigFix.

Requirements


  • Candidate must possess at least a Diploma/Bachelor's Degree or Professional Degree in Computer Science / Information Technology or equivalent.
  • Proficient in BigFix architecture.
  • Minimum 5 years and above of relevant hands-on experience in system operation support and project management.
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
  • Experience in troubleshooting, resolving, and communicating complex incidents and deep underlying issues to identify root cause.
  • Possesses strong analytical skills to diagnose and address application problems.
  • Result and customer oriented with multi-tasking capabilities.

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More Info

Industry:Other

Function:Technology

Job Type:Permanent Job

Skills Required

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Date Posted: 13/11/2024

Job ID: 100131485

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