Technical Service Specialist
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to
Marketing and Sales Manager
Your role and responsibilities
In this role, you will have the opportunity to ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Each day, you will execute technical support, act as a specialist, and solve problems in your own area of expertise. You will also showcase your expertise by communicating both with the customer and ABB sales teams proactively to ensure customer needs are understood and business opportunities utilized for service growth. The work model for the role is: Onsite #LI-Onsite This role is contributing to the Electrification Smart Power Business Division. You will be mainly accountable for: Providing technical support and solving problems in own expertise area via remote or on-site service in any Service category. Determining effective Service applications, equipment, and methods to develop, market, or manufacture new Service offerings to respond to customer requirements cost-effectively. Providing technical consulting on Service solutions to management and customers. Identifying new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are understood and business opportunities utilized for service growth.
Qualifications for the role
Bachelors Degree/Diploma in Electrical Engineering.
Minimum 3 years in of experience in Electrical Engineering, especially on Un-interrupted Power Supply (UPS).
Possess a valid Class 3 driving license
A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines.
A collaborative, solution-focused approach and strong written and spoken communication skills.
Benefits
Life insurance
Flexible work practices
Accident insurance
Paid Parental leave (gender neutral)
Sick pay
More about us
ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation. We value people from different backgrounds. Could this be your story Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory
