Job Scope:
- Assist users with technical issues related to software applications
- Analyze and troubleshoot software and application-related problems
- Create and maintain support process documentation and knowledge base articles
- Help with the installation, configuration, and updates of applications
- Work with development teams to report bugs and relay user feedback
- Provide training sessions to improve user understanding of software applications
- Track application performance metrics and user satisfaction
- Escalate complex issues to higher-level technical teams as needed
- Regularly communicate with clients to address their needs and provide updates
- Participate in testing new software versions or features prior to release
Requirements:
- Degree in Electronics, Electrical Engineering, Industrial Engineering, or Mechatronics
- Entry-level candidates are welcome no prior experience required
- Passion for automation with a creative and adaptive mindset
- Strong communication skills to convey technical concepts effectively
- Product training will be provided
- Knowledge of PLC, Control/Automation, and IoT is advantageous
- 1 to 2 years of experience preferred
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [Confidential Information]
EA License No: 13C6305
Reg. No.: R1981808
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
