Responsibilities:
- Provide technical support and troubleshooting assistance to customers regarding refrigeration systems and equipment.
- Diagnose and resolve technical issues on-site visits.
- Collaborate with cross-functional teams to identify and implement solutions to customer problems.
- Provide training and guidance to customers on the operation and maintenance of refrigeration systems.
- Create and maintain documentation, including troubleshooting guides and technical manuals.
- Participate in product testing and evaluation to provide feedback for product improvement.
- Assist in the development and implementation of new products and features.
- Ensure customer satisfaction and provide excellent customer service.
Requirements:
- Bachelor's degree in Mechanical Engineering or related field.
- Prior experience in technical support or field service role within the refrigeration industry.
- Strong knowledge of refrigeration systems and equipment.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Willingness to travel as required.
Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume or send to [Confidential Information]
EA License No: 13C6305
Reg. No.: R1981808
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
