Highlights:- Health Insurance, Dental Benefits, Birthday Incentive, Transport Allowance/Reimbursement
AWS + Performance Bonus + Transport + HP
Friendly environment
- Oversee the whole process of service cum maintenance workflow
Front line contact with client representatives on all service/maintenance related issues- Lead a team of service team members
Prepare service scope and develop service plans, define resource loading, skill requirements, tracking milestones and metrics
- Determine new, creative ways to employ teams on service deliveries and distribute responsibilities
Manage day-to-day client interactions and expectations for optimal results- Continually seek and capitalize upon opportunities to increase customer satisfaction and deepen client relationships
Possess a knowledge base of each client's business, organization and objectives
- Be responsible for operationally managing multiple aspects of the team.
Ensure smooth progress and timely delivery and completion of maintenance commitments to clients- Perform a wide variety of technical and non-technical tasks
- Min Nitec diploma in Electrical/Electronic Engineering with at least 3 years working experience
Hands-on experience in security systems such as Integrated Security Management Systems, Card Access Control Systems, Intrusion Detection Systems and CCTV systems is a must- Hands-on experience in security system configuration, application programming and integration with third-party systems will be an advantage
Technology savvy (hardware & software)
- Excellent problem solving skills
Strong verbal and written communication skills Customer service and business orientated with good initiative and adaptability
Job Types: Full-time, Permanent
Benefits:
Health insurance
Schedule: Monday to Friday
Supplemental Pay:
* Performance bonus
Experience:
- Security Systems: 3 years (Preferred)
License/Certification:
- Singapore passport (Preferred)
Work Location: In person
