Technology/AI Adoption Consultant

How will you value-add

As part of the Artificial Intelligence Adoption team within Assurance, you will play a central role in shaping in-house transformation to deliver sustainable change enabling new ways of working through the implementation and optimisation of business processes.

In this role you will contribute to the following areas:

• Project management

• Work closely with the Assurance Line of Service to drive AI adoption and use case implementation.

• Work closely with the process owner to co-design and co-create solution options.

• Monitor adoption progress against the defined schedule.

• Identify and escalate any potential issues or risks.

• Providetimely status reports to the relevant stakeholders and steering committees.

• Use case and process design

• Incorporate a user-centric design approach along the end-to-end process design to understand and identify business requirements based on areas of improvement for existing operations and systems

• Identify, collate and prioritise the pain points in the Line of Service to effectively implement AI tools.

• Reframe the pain points as problem statements to formulate opportunities and solutions for the impacted processes.

• Drive the design and implementation of solutions.

• Upskilling and enablement

• Work with the Learning and Development team to conduct immersive workshops (in-person as well as virtual) to enable department wide upskilling and adoption of AI tools.

You should have:

• Minimum 1-2 years of relevant professional experience working within a project and change management role or related discipline.

• Ability to thrive in a fast-paced environment. Must be quick to adapt, and able to work independently to get things done with minimal supervision within the deadline.

• Ability to apply analytical thinking to comprehend business needs and develop and execute technology implementation plans.

• Experience and/or up-to-date knowledge of artificial intelligence technology.

• Excellent verbal and written communication skills and ability to reach out and build collaborative stakeholder relationships across different levels.

• Ability to coordinate tasks with cross-functional team, manage project progress and achieve deliverables in a timely manner

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