Cold Calling: Initiating calls to individuals or businesses who may have no prior relationship with the company.
Product or Service Promotion: Presenting information about products or services to potential customers and highlighting their benefits.
Lead Generation: Identifying and qualifying potential customers who express interest in the product or service.
Appointment Setting: Scheduling appointments for sales representatives to meet with potential clients or customers.
Customer Follow-up: Following up with customers who have shown interest in the past to encourage them to make a purchase or revisit the product or service.
Maintaining Records: Keeping accurate records of calls made, outcomes, and customer information in the company's database or CRM system.
Adhering to Scripts and Guidelines: Following scripts or guidelines provided by the company to ensure consistency in messaging and compliance with regulations.
Handling Objections: Addressing customer concerns or objections effectively to try to persuade them to consider the product or service.
Achieving Sales Targets: Meeting or exceeding sales targets or other performance metrics set by the company.
Requirements
With at least 1 years of relevant working experience in a mid-sized highly matrix organization