Telemarketer

Job Description & Requirements

We are looking for a motivated Insurance Telemarketer to join our team. The ideal candidate will play a crucial role in promoting and selling General Insurance products over the phone. This position requires strong communication skills, a customer-focused approach, and the ability to meet sales targets effectively.

Duties and Responsibilities

• Deliver sales targets and achieve campaign KPIs encompassing sales targets, call quality, and operational standards.
• Conduct telemarketing calls to promote General Insurance products, demonstrating clear product knowledge and providing references to both existing and prospective customers.
• Identify and seize opportunities to cross-sell and up-sell additional insurance products during customer interactions.
• Convert leads provided by the company into sales through effective telemarketing strategies and activities.
• Ensure all call activities adhere fully to regulatory requirements and Quality Assurance standards.
• Update and maintain accurate customer information in the company database to facilitate effective sales and customer service processes.

Qualifications

. Certificate in General Insurance (BCP/PGI/HI).

Experience

. Experience in telesales.

. Good product knowledge of GI personal lines products.

. Ability to handle challenging situations with maturity and confidence.

Resilient and motivated to overcome objections and handle rejections effectively.