The IT Operations Executive

Job Overview:

The IT Operations Executive will be responsible for setting up and maintaining IT systems that support our clients F&B operations. This role involves performing system tests, conducting user training, and ensuring seamless IT operations to enhance overall efficiency and customer satisfaction.

• Key Responsibilities:

System Setup and Maintenance:

• Install and configure hardware and software systems.

Set up point-of-sale (POS) systems, kitchen display systems (KDS), and other IT infrastructure required for F&B operations.

• Ensure all IT equipment is functioning optimally and securely.

System Testing:

• Conduct regular tests on IT systems to identify and resolve any issues.

Perform system updates and upgrades as necessary.

• Develop and execute test plans to ensure systems meet performance and security standards.

Training and Support:

• Conduct training sessions for staff on the use of IT systems.

Provide ongoing support and troubleshooting assistance to ensure staff can effectively use IT resources.

• Create and maintain user manuals and training materials.

Operational Efficiency:

• Monitor IT systems to ensure they are running smoothly and efficiently.

Collaborate with other departments to understand their IT needs and provide appropriate solutions.

• Develop and implement IT policies and procedures to improve operational effectiveness.

Security and Compliance:

• Ensure compliance with IT security policies and procedures.

Perform regular security audits to safeguard company data and systems.

• Stay updated on the latest IT security threats and implement preventive measures.

• Qualifications:

Education:

• While a degree in Information Technology, Computer Science, or a related field is beneficial, it is not a strict requirement.

Experience:

• Previous experience in IT operations is a plus but not mandatory. We value a willingness to learn and a proactive approach to problem-solving.

Technical Skills:

• Basic understanding of IT systems is helpful, but comprehensive training will be provided.

Proficiency in POS systems, KDS, and other F&B-related IT systems is a plus

• Strong understanding of network infrastructure and security.

Experience with various operating systems and database management.

Soft Skills: Right Attitude: A positive, can-do attitude and a strong commitment to supporting our F&B operations.

• Mindset: Eagerness to learn new skills and adapt to new challenges.

Communication: Excellent interpersonal skills to effectively collaborate with team members and support staff.

• Problem-Solving: Ability to think critically and resolve issues efficiently.We believe the right mindset and attitude are key to success in this role. If you are passionate about IT and ready to grow with us, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: $2,

• 00 - $3,200.00 per month
  
  Schedule:
• Monday to Friday

Weekend availability

Work Location: In person

Expected Start Date: 12/07/2024