JOB SUMMARY (Fixed Term Contract Role - Duration (12 months)
This role could be based in Singapore, India, Malaysia, Hong Kong and China. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
Responsibilities
Strategy
Standard Chartered Bank has embarked on an ambitious journey to revolutionize the Trade client digital journey by developing several client facing solutions that compete not just with the Financial Institutions but also with the new breed of Fintech companies. There revenue ambitions of the Trade business with product & digital integration core to ensuring this vision is delivered and is responsible to drive the Trade digitization agenda with our corporate and institutional clients.
Business
As Trade Product Development Digital Initiation, Digital Client Activation for ETB (existing to banks) clients, you will execute ETB (existing to banks) client switch-over from over the counter manual to Digital Channel Straight2Bank / Platforms or from Digital+Docs to Digital Data-only Initiation flows. You will be responsible to assist client documentation completion and will be required to understand client Digital Transformation aspirations and implement client to best possible flows of Digital Initiation (DI) and where possible Straight Through Processing (STP) on best effort basis (subject to capability availability) and keep pushing the boundaries by bringing in new ideas to make Digital happen and continuous client activations in batches/waves.
Processes
You will have a key role in ensuring existing Client providing Trade Finance flows over the counter are signed up for Digital activation, influence change, commercialize capabilities and enable our Trade Digital Capabilities into assigned countries. You will be Accountable for Client Digital Integration and activations. You will continuously evaluate client Digital journey and related emerging technologies in collaboration with our technology partners in Digital DI Scorecard and Digital data-only flows co-creation between Channels and Trade to provide best Digital Activation Experience to Clients.
Key Responsibilities Include
Support Head, Client Assurance at Product development Digital initiation for Digital Integration and Activation for ETB manual high volume client Digital Initiation Activations and country stakeholders to deliver towards Digital DI Scorecard aspirations and meet ambitious goals. Ensure best execution towards Digital Journey
Trade Client Activation - Accountable for the successful digital activation of our trade clients, ensure business case benefits are achieved.
Risk Management
Client Users and Client Stakeholders
Allocated Markets Team Trade Stakeholders
Country and Regional Trade Ops Head and champions
Country and Regional DCDA champions
Governance
Trade DI Scorecard
Collaboration with IMO team to get setups done
Daily standup with allocated country stakeholders
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead to achieve the outcomes set out in the Bank's Conduct Principles
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Client Users and Client Stakeholders
Allocated Markets Team Trade Stakeholders
Country and Regional Trade Ops Head and champions
Country and Regional DCDA champions
Other Responsibilities
- Effective client engagement skills with Strong Digital Aspiration
- Experience in understanding and working with client documentation
- Ability to engage stakeholders within business, operations and technology.
- Ability to work to tight timelines and at the same time produces a quality deliverable.
- Self-motivated, confident individual with excellent communication and presentation skills.
- Deep understanding of the transaction banking domain with a profound ability to conceive and design end-to-end product flows to meeting client requirements/BRD in Digital Journey, define interface requirements, identify relevant operational processes and clearly articulate these flows and processes to the relevant business and technology workgroups.
Our Ideal Candidate
- 3+ years of experience in Banking managing Client Documentation, Digital Activation
- Should have strong communication skills to manage Client Relationship
- Process Expert who effectively collaborate to identify, escalate, mitigate and resolve risk, conduct and compliance matters
Role Specific Technical Competencies
Digital Activation
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together We
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What We Offer
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment Assessments
Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
