Training Coordinator

Job Description:

Responsibilities of a Producer

Producers own the activation of training cohorts.

Please note that an in-house facilitation team will deliver these programs.

Responsibilities include:

Calendar ownership

Responsible for calendaring for all stakeholders (Attendees & Faculty)

Update regional calendars including Faculty & attendees calendars

Roster creation

Use automated tools to finalize rosters for each cohort, identifying participants who are relevant for the class and following up with managers where there is uncertainty of eligibility

Confirm final roster details with Faculty team and fl ag anything noteworthy (e.g. senior level participants)

Comms

Manage deployment of comms to attendees & Managers

Create & manage cohort chat groups incl. internal chat groups with the Activation & Faculty team members assigned to the cohort

Respond to attendee & Manager queries (via email, ping & a ticketing system)

Class resources

Create additional class resources including class agenda, meeting link, go/links, etc

LMS Management

Create events in LMS to populate participants calendars & track completion levels

Enroll participants in relevant LPs/Events in LMS

Mark attendee completion/attendance post GSS (where applicable)

Data Measurement

Update trix with attendee details to support data tracking

Facilitation

Prepare welcome deck and co-facilitate welcome sessions for attendees

Live production for virtual classes

Provide production support during live sessions where relevant