Training Executive

Responsibilities:

• Support in assigned outlets operation during the weekends
• Exemplify the desire to upsell new promotion items and motivate the team to achieve sales targets daily
• Forming the new hires training plan for the new outlet and coaching onsite to support the operation during the first month of opening.
• Provide counselling and mentoring outlet staff to align with company SOP
• Conduct On-the-job training programme and assessment
• Evaluate learner's feedback and follow up performance consistency
• Work harmoniously with the Branch manager
• Other training administrative duties and projects as assigned

Requirements:

• At least 1 year of demonstrated experience in F&B/Hotel/Airline training
• Experienced in conducting On-the-Job training
• Experience in monitoring multiple outlet's training performances and cross-deployment between outlets frequently
• Strong project management skills to ensure projects are delivered on time, able to simultaneously manage multiple projects with little supervision
• Intermediate proficiency in PowerPoint and Excel; competency in MS Office products (outlook, word) required
• ACTA, ACTAv4 or ACLP certification will be an advantage

Personal Attributes:

• Positive working attitude
• Good interpersonal, people management, and communications skills
• Dedicated, committed and keen to learn
• Strong planning, analytical and problem-solving skills