Job Scope: Training Operations Manager
As a Training Operations Manager, you will oversee the successful delivery of life skills training programmes in primary and secondary schools in Singapore. You will manage operations in three core areas: curriculum curation and development, manpower development and logistics management.
Key Responsibilities
1. Curriculum Curation and Development
- Craft, Curate and Develop Curriculum:
- Ensure all training materials are up-to-date and aligns with MOE (Ministry of Education) standards and collaboration with the curriculum development team.
- Design and customize life skills training modules and materials to meet the specific needs of primary and secondary school students.
- Oversee the processing of curriculum accreditation and certification with relevant organizations.
- Oversee the distribution of training materials to trainers in a timely and organized manner.
- Vetting and Quality Assurance:
- Review existing training programmes and materials to ensure quality, relevance and consistency.
- Gather feedback from stakeholders and incorporate improvements into the curriculum.
- Research and Development:
- Maintain a comprehensive database of training resources, lesson plans and guides for trainers.
- Work closely with the curriculum development team to ensure that updates are made based on feedback and the latest industry trends.
- Attend upgrading external courses/events to keep our resources abreast to new developments.
2. Manpower Development
- Recruitment and Management:
- Collaborate with the HR team to recruit skilled and experienced freelance trainers with expertise in delivering life skills training.
- Training and Development:
- Facilitate communication between the curriculum development team and trainers, ensuring the curriculum is effectively designed delivered and any feedback for improvement is promptly addressed.
- Conduct regular training sessions to familiarize freelance trainers with curriculum objectives, delivery methods, and project expectations.
- Assist in the integration of updates or changes into the current training modules.
- Host detailed briefing sessions for trainers before the deployment of each project.
- Onboarding of new updates and upgrades to training resources to both teams.
- Performance Monitoring:
- Oversee and evaluate trainer performance during and after project implementation, providing constructive feedback for improvement.
- Track and evaluate trainer performance, providing feedback and areas of improvement.
- Coordinate with the Head of Training to address any challenges faced by trainers or to enhance training methodologies.
- Design and recommend training programmes for trainer's and internal team's development.
- Prepare reports detailing training activities, trainer evaluations, and any issues or recommendations.
- Recommend new programmes to be developed based on the needs of our audience.
- Collect feedback from trainers regarding the curriculum, training resources, and logistics.
- Recommend and organize ongoing professional development sessions for trainers and curriculum development team.
3. Logistics Management
- Project Planning:
- Develop detailed logistical plans for training delivery, considering the scope, timeline, and resource needs of each school project.
- Liaise with schools to confirm logistical requirements and timelines.
- Resource Sourcing:
- Source and procure training materials, equipment, and other necessary resources within budget and project timelines.
- Manage inventory of reusable materials and ensure proper storage and replenishment.
- On-Site Coordination:
- Ensure timely delivery of all materials and resources to training locations.
- Troubleshoot and resolve logistical challenges during project execution.
Key Skills and Qualifications
- A minimum of 5 years of training experience with MOE Primary and Secondary school.
- Proven experience in curriculum development, manpower coordination, and logistics management.
- Strong organizational and leadership skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills for working with trainers, schools, and stakeholders.
- Familiarity with the education landscape in Singapore, particularly primary and secondary schools.
- Resourceful, proactive, and solutions-oriented mindset.
