Who we are looking for
Take a lead role in providing Project Management services to Transfer Agency projects for potential and existing SS-APAC clients
Manage the Local / Regional team management across multiple geographical location and develop a highly effective team
Manage the development and execution of projects through all stages of the project cycle using requisite project management and process engineering skills
Liaise with Internal Technology support teams globally and external TA Vendors to deliver required TA functionality to the Asian regions
Manage new Business onboarding by engaging all stakeholders and client to deliver end to end implementation
What you will be responsible for
Manage key TA projects and working through the various work streams within the project
Manage TA team across different geographical locations, to train and guide them on the TA Business process and running TA Projects
Work closely with TA Business Operations to support BAU, New Business and Transformation Initiatives
Manage end to end New business onboarding and closely working with different stakeholders across the organization to manage End to End delivery
Work closely with the TA Product Head in on-boarding the TA clients including conversion from other platforms
Assist the Business in Determining & Implementing quality Process Standards & Efficiencies
Ability to generate process flow through VISIO or any tool for capturing end to end operating flow
Ensure Project Plans identify and address all known Risk Areas
Ensure continuous improvement of processes to mitigate risks
Focus on best practice Change Management techniques
Ensure the team supports the daily BAU activities for the regions
Maintain and the update the project plans and provide regular weekly project reports to all the stakeholders
Ensure any issues / risks are highlighted to the Steering Committee in a timely manner
Manage issue and risk logs and keep them updated at all times
Set up weekly working group meetings for the various work streams and ensure all the items within each stream are tracked and reported
Prepare the material for the Steering group meetings and present the facts
Work with the various subject matter experts to progress the work streams and keep check on any slippages
Work closely with the client to address all their concerns and issues and protect SS interests in agreeing with the client
Work with Risk / Compliance and Legal closely to ensure all SS interests are protected on any requests from the client
Facilitate the development of project plans, dashboards, test plans / strategies etc.
Communicate effectively with all people both on the project team and across the organisation
Ability to produce technical and business documentation for process improvements, systems enhancements and development activities
Ability to perform business and project analysis to ensure an accurate thorough understanding of requirements, risks and alternatives
Work with internal technology teams to deliver business change requests and technical product enhancements to the TA platform
Engage with external TA vendors in regards to TA technology infrastructure
Develop and Train the team to perform effectively and manage conflicts and motivate the team
Willing and able to travel within the region as required
What we value
These skills will help you succeed in this role
Minimum of 10-15 years of Transfer Agency experience
Minimum of 5 years of Project Management experience on-boarding TA clients
Extensive knowledge of Transfer Agency services, systems and operations both within the Asian region and globally
Good Presentations skills
Excellent verbal and written communications
Good liaison skills across all levels of the organization
Knowledge of end-to-end TA processing
Work flow via VISIO
