Key Responsibilities
- Identify, analyze, and resolve problems using various tools and methods, such as remote access, diagnostic software, or manuals.
- Install, configure, and update hardware and software components, such as laptops, desktops, printers, scanners, mobile devices, operating systems, antivirus, and office applications.
- Perform security checks on devices and systems, such as virus scans.
- Document and report issues, solutions, and feedback using ticketing systems (Fresh Service)
- Coordinate and collaborate with other IT staff, vendors, and stakeholders to ensure smooth and timely delivery of services.
- Provide onsite and remote support to end-users who are facing technical issues with their devices, applications, or network connectivity.
- Train and educate users on how to use their devices and applications efficiently and securely, as well as on the best practices and policies of the organization.
Minimun Qualification
- 3-5 Years work experience in relevant field
TELE me at @renovatingmyhouse or WA me at https://wa.me/+6586882353 NOW!
Interested candidates, please submit your resume to [Confidential Information]
Celine Liew
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)
