Voice Engineer

Expert knowledge of Microsoft Teams, Teams Voice, SBC, CUCM v11.5/14x, CUC, UCCX, and Nice
Recording NTR / NTR - X.
Advanced knowledge of LAN/WAN connections and network protocols.
At least 3 years experience in MS Teams Direct Routing / Operator Connect, Teams Voice / SBC
implementation or similar technologies.
Good to have knowledge of Cisco Webex, Cisco Cube / SBC, and IPC System.
Bachelor's degree in computer science, engineering, or related field, or equivalent work
experience.
Certifications in Cisco, Microsoft, or other relevant technologies are preferred.
Excellent communication, collaboration, and problem-solving skills.
Ability to work independently and as part of a team.
Ability to work under pressure and meet deadlines.
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profile in the above tracker format ONLY
3. Required only SPR/Citizens.