An organisation is seeking to hire outstanding individuals
VP / Assistant VP for its
Segment Insights & Digital Engagement team. The team is accountable for the design, development and execution of analytics-driven strategies to drive business growth, operational efficiency and superior client experiences. The candidate should have a background in the financial services domain and is expected to bring technical data science and analytics expertise to solve complex problems and unlock business value. The candidate should also have prior experience in managing client segments, campaign management and digital engagement.
Job Responsibilities
- Support the development of holistic data science strategic projects and initiatives aimed at driving operational efficiencies, accelerate new ways of working, and implement data driven solutions aligned to the wider Private Bank business strategy.
- Leverage the use of data and advanced analytics to design and build predictive models and dynamic client segmentation targeting that will uncover gaps and opportunities within a Relationship Manager's (RM) portfolio, generating actionable insights that will translate to improved RM productivity.
- Provide advisory support to business stakeholders in identifying data trends, patterns and insights on our customers and business operations.
- Provide advisory support to business stakeholders to develop and execute client centric campaigns and engagement activities
- Support the build and implementation of data models, solution development, initiative operationalization and scalability.
- Design, develop and implement data strategies and analytical modelling to develop logical client segments, and rollout novel campaigns to drive digital engagement and improve client experience.
- Establish clear success measures to monitor and track efficacy of advanced analytics projects, and digital campaigns to facilitate continuous improvement.
Job Requirements
Who Are We Looking For
- Goal oriented, resourceful self-starter with strong interpersonal and networking skills.
- Thrive in a fast-paced environment, work independently, prioritise deliverables to meet timelines efficiently, and able to adapt to changes in priorities quickly.
- Strategic thinker, pragmatic executor able to conceptualise, develop, and deliver strategic initiatives aimed at increasing revenue, improving operational efficiencies and promoting growth.
- Analytical mindset with strong business acumen able to proficiently understand, structure and articulate complex technical concepts in a clear and actionable manner to non-technical stakeholders.
- Excellent presentation skills, including strong oral and writing capabilities.
- Stellar stakeholder management.
Education / Experience Requirements
- Degree in Data Science, Computer Science, Statistics or a related field preferred.
- At least 5 years of experience within a data science, data analytics, business intelligence role.
- At least 3 years of experience managing client segments, campaign management, and digital engagement.
- Understanding of business models, data dictionaries and to be able to query data using an SQL tool is mandatory.
- Knowledge of advanced analytics and BI tools like Qlik, MS BI, R and Tableau is a strong plus.
- Excellent presentation and written communication skills with strong interpersonal skills.
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