waiter supervisor

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• Deliver good service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Supervise a shift of the dinning service front of the house
• Supervise and improve service staff performance and provide feedback to improve productivity
• Contribute to manage restaurant's good image
• Master table service, team organization, and POS like Revel
• Train new employees on proper customer service practices

Requirements and skills

• Proven work experience as a waiter in a Bistro style environment
• Food and beverage (F&B) knowledge, preferably Bistro, French is a plus, interest in Wines and French cheese
• Ability to remember and recall ingredients and dishes to inform customers
• Ability to remember names of regular customers
• Good presentation and english speaking
• Team work spirit and a good smile is a plus
• Motivated beginners are welcome at lower conditions