E-commerce Executive

E-commerce Operations:

. Process and ship out daily orders accurately and on time.

. Provide good customer service through after-sales tips and answering enquiries on time.

. Closely monitor stock levels and highlight to the team if there is a need to restock items.

. Assist with purchasing new stocks and materials where necessary.

. Arrange production schedule and schedule part-time packers as required.

. Submit monthly Shopee and Lazada campaigns on time, to ensure we participate in mega and category campaigns such as 11.11, 25.11, home & living sale etc.

. Liaise closely with Shopee/Lazada account manager to resolves platforms issues as required.

. Keep track of competitor products, promotions and sales performance.

E-commerce Development:

. Research and propose ways to improve/grow our e-commerce business.

. Research new products to be offered on our store.