E-commerce Fulfilment Specialist with retail support

Responsibilities

Process E-commerce order and inventory updating

- Orders processing in various e-commerce in a timely and accurately manner.

- Handle all customers enquiries received

- Familiar with Shopee, Lazada, Tik Tok and website etc

- Regularly update and ensure adequate inventory levels

Set-up and manage website and e-commerce sales/promotion

- Manage and assist in the product content, images, promotion mechanics and pricing update/ upload

on the eCommerce Channels and website

- Overall manage / edit product descriptions and pictures for online platforms

- Promote and manage online sales and presence.

Provide Social Media support campaign

- Manage the Group's digital marketing front: Facebook, Instagram, Google (Analytics and Ads)

- includes content creation and analysis of each campaign's data

- Any other ad-hoc duties as assigned by Management

Retail support

- serve walk-in customers at our physical retail store

- display and replenish stocks for other retail outlets

- Pick and prepare goods for delivery

Requirement

-Min 2 years experiece in related field

-Strong hands-on experience with eCom Marketplace Channel

-Attention to details and good follow-up capabilities

-Good communications and interpersonnal skills

-Good initiative and team player