HR Advisory
- Provide strategic business partnership to senior management to address key manpower challenges and ensure that business needs are met
- Develop strategic plans to better attract, engage and retain key talents
- Provide sound advice on organization transformation, change management and develop/ facilitate leadership and team intervention initiatives and plans as required
HR Management
- Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; recommend, within departmental policy, appropriate service and staffing levels.
- Plan, direct, coordinate and review the work plan for human resources staff; assign work activities, projects and programs; review and evaluate work products, methods and procedures; meet with staff to identify and resolve problems.
- Confer with management staff on major human resource issues and activities; provide direction and advice as needed; ensure organization compliance with all personnel rules and regulations
- Administer risk management programs, including workers compensation, safety, and liability.
- Oversee and participate in the development and administration of the division's annual budget; participate in the forecast of funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures, as well as implement adjustments.
- Prepare and/or review a variety of staff reports, forms, memos and correspondence; ensure accuracy and compliance with applicable laws and regulations; distribute documents to appropriate staff
HR Development
- Guide, coach and develop next level of HR team leads/ supervisors
- Select, train, motivate and evaluate human resources personnel; provide or coordinate staff training; work with employees to identify gaps and developmental initiatives.
- Lead and guide a team of HR professionals to deliver HR services to our employees in an efficient and effective manner, and through collaboration with Group HR functions and other key stakeholders
- Work with the Director in resolving difficult employee relations matters, to include discipline/discharge and grievance/appeal procedures
HR Operations and Employee Engagement
- Lead and provide oversight on execution of HR cyclical activities such as annual performance management, talent review and compensation cycle for HQ/Corporate Office
- Partner with hiring managers and recruiters on hiring and selection of candidates for mid-senior level positions
- Regularly review internal HR plans, policies, programes and processes to ensure that they stay relevant, up-to-date and effective in addressing organizational and employee needs, and are in compliance with local employment legislation
- Plan and strategize internal staff communication and engagement/wellness activities
- Serve as the liaison for the Human Resources Division with other divisions, departments, and outside agencies; negotiate and resolve sensitive and controversial issues.
- Investigate informal and formal complaints of harassment, discrimination, and violations of human resources laws and policies; seek resolution of complaints
- Develop strong relationship and liaise with regulatory bodies, unions and other stakeholders on employment matters
- Attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of human resources management.
- May lead or support cluster-level and HQ-level projects as assigned
- Take action during Director's absence and use initiative and judgement to see that HR matters that require attention are handled well
