Lead Generation & Prospecting: Identify and actively pursue new sales leads through various channels, including cold calling, networking, and online research.
Quotation Management: Prepare, send, and follow up on quotations to prospective and existing clients, ensuring timely responses and alignment with client needs.
Client Relationship Management: Build, nurture, and maintain strong relationships with both new and existing clients to foster long-term business growth.
Record Keeping: Maintain accurate and up-to-date records of client interactions, sales activities, and transactions using CRM tools.
Customer Service Excellence: Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction at all stages of the sales process.
Tender Submissions: Research and browse relevant e-portals to submit bids and proposals for tenders, ensuring timely and compliant submissions.
E-commerce Campaign Registration: Register and manage participation in e-commerce campaigns, promotions, and special offers to maximize sales visibility and reach.
Platform Maintenance: Regularly update and maintain content on e-commerce platforms, ensuring product listings, pricing, and availability are accurate and up to date.