Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo Never. Courage Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly-contested space amongst leading Internet companies, and its future growth cannot be underestimated. We are looking for a Business Development Specialist to join the BD team. The team will play a critical role in growing the sellers of TikTok Shop.
In this role you will be responsible to deliver impact on the growth of merchants, sellers & brands, by acquiring and helping the sellers to have a smooth onboarding experience on platform, as well as delivering best customer experience by providing best service.
Responsibilities
- Manage the end-to-end process of acquisition of potential online merchants (including, but not limited to, leads generation, online marketing, cold contact, and onboarding).
- Develop in-depth seller analysis and success stories for pitches and business reviews
- Conduct business development with ecosystem partners to acquire more seller leads and co-organize offline events for sellers.
- Help merchants become familiar with the platform and its features, from sign-up, registration to listing their products.
- Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
- Discover new collaborative opportunities fit into merchants short-term and long-term development plan.
Qualifications
- Minimum Bachelor's Degree or above
- 3-5 years experience, preferably in ecommerce or tech industry; direct experience in merchant acquisition and BD experience preferred
- Excellent interpersonal and negotiation skills
- Outgoing and comfortable communicating with new people (including cold contact)
- A good team player, fast learner and open to changes
- Strong connections with big online sellers are preferred
- Proficient in Excel and Power Point
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
